Saturday 11 May 2013

The Bottom '21'.


There are as many ways of comparing patient outcomes as there are procedures (almost), it’s becoming an industry. If that’s an exaggeration, fixing the figures certainly is a well paid occupation.

I’ve Blogged a lot about mortality rates, and the attempts to alter coding (the bad guys call it ‘gaming’ the codes) to make a hospital look better than it is and to avoid spending money to make it better. It’s a management thing…. it’s all on my other Blog;

However I have to commend NHS England for collecting figures on the ‘never happen’ events, its important information for anyone wanting to improve the NHS.

They aren’t/weren’t public until BBC News obtained them – it’s what used to be called a ‘scoop’.  I republished them yesterday to make it easier for people to make use of them and to publicise them but all credit to the BBC.

I’m worried that hospitals will be doing everything they can to minimise the reporting of those disasters, but in the meantime I hope that NHS England is now going to do something with the figures, which they would rather have kept hidden.

As I don’t actually think NHS England is going to do anything – I have. I’ve compiled my ‘Bottom 21’; an alternative to the hit parade, it’s my sh#t parade of failing hospitals.

I chose 21 to be on the safe side because, as you’ll see later, it may in fact only be a ‘Bottom 20’.

Don’t get me wrong, anyone can make a mistake – I often do- but these are the mistakes that shouldn’t happen. It’s not just that patients are dying, that happens when you try to save lives.  There are procedures to avoid ‘never events’ and they shouldn’t be missed.

It starts with 8 hospitals all of whom had 8 ‘never events’ in the last four years. There isn’t much else to say – 2 a year is too many.

Barts and the London Hospital

Cambridge University

Croydon

Heart of England

Sandwell and West Birmingham

Shrewsbury and Telford

St. Georges

Princess Alexandra

Then there are the nasty nines;

 Chelsea and Westminster and Gloucestershire.

Followed by the ‘tottering tens’;

Hull and East Yorks, James Paget, Royal Free and the Royal Wolverhampton.

At 11 ‘never events’ are Barts, Mid Essex and Imperial College. I think we are getting in real danger ground here; Barts and Imperial both have really good reputations and need to take a long, hard look at how they are working. Mid Essex is currently in pole position for me as it includes operating on the wrong person in its role of shame. That has to be the worst mistake you can make – it’s why we all wear bracelets in hospital. Have you never heard of Barcodes and scanners? It’s 2013.

At 12 ‘never happen’ incidents is United Lincolnshire – if I am not mistaken this ‘Trust’ is already under investigation for abnormally high death rates, although as the 14 Trusts being looked at have not been publicly identified, I can’t be sure.

There is no unlucky 13, but at 14 ‘never happen’ incidents is Plymouth and at 15 are Guys and St Thomas’s Trust – who should be ashamed of themselves – two great and much loved London hospitals.

I would have said that the dishonour of being worst in the land goes to Nottingham University Hospital with a staggering 17, more than 4 disgraceful incidents a year but I fear it isn’t.

Before there is a chorus of complaints – that my bottom 21 doesn’t take account of how busy hospitals are, the number of procedures, the level of complexity? Forget it – these are the events that should never happen. Ordinary mistakes are something different – there will be a percentage of them for any given number of procedures. There shouldn’t be any of these.

My own ‘Lantern Rouge’ (that’s the Tour de France prize for finishing last) is because I’ve picked out the two separate entries for ‘Bart’s’;

Barts & The London NHS Trust 8

              Retained foreign object post-operation 4

              Wrong site surgery 2

              Misplaced naso-or oro-gastric tubes 2

Barts Health NHS Trust 11

               Retained foreign object post-operation 4

               Wrong site surgery 3

               Misplaced naso-or oro-gastric tubes 2

               Wrong implant/prosthesis 1

               Air Embolism 1

and I did so because Barts Health was formed on 1 April 2012 by the merger of Barts and the London NHS Trust, Newham University Hospital NHS Trust and Whipps Cross University Hospital NHS Trust.

For starters that means that St Bartholomew’s may have had its figures split in two and actually had 19 ‘never happen’ incidents over that four year period which is seriously worrying. Even more worrying is that the newly combined Trust – the four hospitals together- seems to have had 11 incidents in just under a year (2012/13).

If you want to get really frightened, add up the number of incidents over the four hospitals for those four years – it’s a total of 27. Or is there duplication in these figures? Have they tried to separate the new from the old, producing double counting? I hope so – mind you where the NHS is concerned the problem is usually undercounting problems.

Either way, it’s not what I would call a centre of excellence.

So if Barts it isn’t being investigated right now, it’s time it was.

Neil Harris

(a don’t stop till you drop production)

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