First study on the non-emergency 111 scheme.

Hangin’ on…

V 111

I protested, then I grumbled – it didn’t do any good. The excellent NHS Direct was closed down at great expense by NHS England to save money and reduce the numbers attending Accident and Emergency.

Now Sir Bruce Keogh has recommended that the 111 non-emergency line be upgraded with adequate numbers of clinical staff – in effect going back to a poorer version of of NHS Direct.

Now we know why;

The next day out comes a properly researched report from, of all places The Department of Health who evaluated the 4 pilot areas results.

Of course, you and I would have carried out a pilot, evaluated it and then decided whether to roll it out nationwide.

The findings were that emergency ambulance call outs did not fall (why would they?) in fact they rose by 3 %.

The numbers attending A and E rose.

Nice one.

Neil Harris

(a don’t stop till you drop production)

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