Showing posts with label Barts Health NHS Foundation Trust. Show all posts
Showing posts with label Barts Health NHS Foundation Trust. Show all posts

Wednesday, 18 March 2015

Bart's Health trust - told you so!

I'm reprinting an article from September 2013. As you can see, it wasn't the first time that I'd warned about the scandal at Bart's Health Trust.

It's quite simple; I looked at the extraordinary number of 'never happen' events that were taking place at the trust.

It's not the only measure of what's going wrong at a hospital. It's just one of many.

Two years down the line and Bart's Health trust has been taken into special measures.

It's about time....time for managers and senior health professionals at the trust to resign. We'll see if that happens.

Meanwhile you read it here first, two years ago; 

 

 

Tuesday, 10 September 2013

More questions about Barts health NHS Trust.


O.K.

I’m getting seriously worried about Bart’s Health NHS Trust which is in fact a large grouping of East End Hospitals, swallowed up by inappropriate mergers over the years. This is what I wrote in May of this year after I analysed the ‘Bottom 21’ Trusts for ‘Never Events’, things that should never happen because they are completely preventable:

My own ‘Lantern Rouge’ (that’s the Tour de France prize for finishing last) is because I’ve picked out the two separate entries for ‘Bart’s’;

Bart’s& The London NHS Trust 8

              Retained foreign object post-operation 4

              Wrong site surgery 2

              Misplaced naso-or oro-gastric tubes 2

Bart’s Health NHS Trust 11

               Retained foreign object post-operation 4

               Wrong site surgery 3

               Misplaced naso-or oro-gastric tubes 2

               Wrong implant/prosthesis 1

               Air Embolism 1

and I did so because Barts Health was formed on 1 April 2012 by the merger of Barts and the London NHS Trust, Newham University Hospital NHS Trust and Whipps Cross University Hospital NHS Trust.

For starters that means that St Bartholomew’s may have had its figures split in two and actually had 19 ‘never happen’ incidents over that four year period which is seriously worrying. Even more worrying is that the newly combined Trust – the four hospitals together- seems to have had 11 incidents in just under a year (2012/13).

If you want to get really frightened, add up the number of incidents over the four hospitals for those four years – it’s a total of 27. Or is there duplication in these figures? Have they tried to separate the new from the old, producing double counting? I hope so – mind you where the NHS is concerned the problem is usually undercounting problems.

Either way, it’s not what I would call a centre of excellence.

So if Barts it isn’t being investigated right now, it’s time it was.”

I didn’t believe my eyes, so I left it as a question.

Then I got my answer in The London Standard two months later:

“An inquiry was ordered today at Britain’s biggest health trust in response to the deaths of 28 patients due to medical blunders last year.

 Barts health trust — which runs six London hospitals — was declared at “high risk” of failing patients, with major concerns about delays in cancer care and hundreds of emergency cases readmitted for further treatment.

The inquiry was ordered by England’s new Chief Inspector of Hospitals, Professor Sir Mike Richards, in his first day in the job. It comes after Barts last night said it was calling in financial trouble-shooters to address a £93 million debt.

Sir Mike was alerted by whistle-blowers, patient complaints and key measures indicating the performance at Barts was markedly worse than the national average. This included 10 “never events” — things that should never happen in surgery — involving seven cases where swabs were left inside patients, two cases where the wrong teeth were removed and one where the wrong eye implant was inserted.

 

Barts also admitted 348 serious incidents in 2012/13, including 129 at The Royal London Hospital in Whitechapel, and 105 at Whipps Cross in Leytonstone. Of these, 28 resulted in death.”

 

Now I am really concerned. Yesterday I posted the Freedom of Information responses from 101 NHS Trusts – replies to requests for Information made by the BBC News team about the number of unfilled vacancies at Accident and Emergency departments.

I went back to the figures to find out what has been going on down at Bart’s Health NHS Trust and the answer is……nothing…..nadda….nowt…zilch.

They didn’t provide the information.

So, of course, the only explanation is that the management, after failing to sort out its fairly serious problems has responded by hiding the result of the problems under the carpet. Given the extent of their troubles it would be no surprise to discover that staff are leaving and aren’t replaced and we have a right to know.

Its bad when there are problems, it’s much worse when you cover them up.

What else are they hiding?
Neil Harris
(a don't stop till you drop production)
 
 

Wednesday, 15 January 2014

New Year, New Bart's? January 2014 Update.


Here’s the latest update on The Bart’s Health Trust. There is good in the report at last – progress made.

There have been a number of themes in this Blog and its sister over the last year;

1) That there are many indicators of problems in a hospital, one of which is the ‘Never Happen Events’, of which Barts Health had a record number.

2) There is an appalling level of bullying in the NHS and the wider medical profession; of subordinates, women and ethnic minorities which is wrong and outdated.

3) From my experience in a different profession bullying is a useful cover for the dishonest and the incompetent – fearful or intimidated staff are less likely to expose failing colleagues. Bullies are also very unlikely to learn from others.

4) I don’t have proper evidence but in the light of 3) I believe there is a correlation between bullying and low morale and failing hospitals.

Staff at Barts trust living in fear of bullying

 

Ross Lydall, Health Editor

London Evening Standard

 

Published: 14 January 2014

 

Low staff morale and a fear of bullying were today highlighted at London’s biggest NHS trust after a visit by hospital inspectors.

The Care Quality Commission said it was approached by “too many members of staff” about bullying at Barts Health. An internal survey found one in three staff were bullied.

 

Patients using the trust’s six hospitals, which include the Royal London, St Bartholomew’s and Newham, were “at risk of harm” due to equipment not always being “readily available”.

 

However the CQC lifted three warning notices placed on Whipps Cross hospital last June after an earlier inspection had found major concerns in its maternity and older people’s wards.

 

It said the trust, which serves 2.5 million people in east London, provided generally “safe” services but highlighted concerns about staffing levels. It ordered improvements in 15 areas.

 

Professor Sir Mike Richards, CQC’s chief inspector of hospitals, said: “We found that Barts Health NHS Trust was, in the main, providing services that were safe.

My team identified a number of areas of good practice and the majority of patients we met were complimentary about the way they had been treated by staff.

 

“On a more negative note, we found that staff morale was low. Too many members of staff of all levels and across all sites came to us to express their concerns about being bullied, and many only agreed to speak to us in confidence.

 

“The trust needs to take action to make sure people feel confident to speak up.”

 

The trust, formed in April 2012 by merging three hospital groups, is axeing more than 200 nursing and managerial posts and downgrading 460 further nursing posts.

 

It had been targeted because of poor outcomes for cancer patients, delays in accident and emergency, financial troubles and a high number of “never events” — clinical blunders that should never happen, such as swabs being left inside patients.

 

Inspectors were informed that, because some staff spoke limited English, communication was difficult and could place patients at risk.

 

A healthcare assistant at the Royal London was asked to contact an anaesthetist in an emergency but did not do so because they did not understand the term.

 

Barts said the report was “tough but fair”. The trust said in a statement: “It recognises our challenges, where we have made progress, some of our areas of good practice, and confirms the care, commitment and compassion of our staff.

 

“We are reaffirming very strongly that bullying has no place at Barts Health, and staff are strongly encouraged to raise any concerns they have about their workplace or the care provided to our patients.”

Neil Harris

(a don’t stop till you drop production)

Home: helpmesortoutthenhs.blogspot.com

Contact: neilwithpromisestokeep@gmail.com
 

Friday, 27 December 2013

Barts Health NHS Trust and the Haven centre in Whitechapel.


Here’s another ‘apology’ from Barts Health NHS Trust.

I have to declare an interest here, it’s why I’ve been concentrating on Barts all year and why I publicised the failings there so early – before NHS England started to investigate. I exposed the outrageous number of ‘Never Happen Events’, and suggested that was an indication something was going wrong…it was.

Years ago I worked in the meat trade, just off Smithfield market. Back then Barts (St. Bartholemews) was world famous and respected.

It was certainly respected by the butchers and meat porters of Smithfield market. Butchers have a habit of stabbing themselves in the leg – usually hitting the femoral artery. That spurts blood like the jugular vein and you don’t get too long – but back then when Bart’s had an Accident and Emergency the meat porters would throw the unfortunate patient on a heavy oak meat trolley and five or six of them would race it through the market, across the road and into the A and E within about 30 seconds.

Over the years there were many attempts to shut the A and E which we all fought, lives really were at stake. After I left the industry I kept an eye on (and supported) the campaigns to save Barts lifesaving A and E but in the end it closed.

Since then there have been a series of management scandals at the hospital although nowadays it has been merged about three or four times into a massive and incompetent trust.

This scandal (which we should have heard about 2 years ago) threatened the evidence in countless rape cases as well as traumatising the victims. Now the trust has lost control of this unit it is time for a public enquiry into the running of the whole trust;

 

BBC News - Haven Whitechapel apologises over 'inexcusable failings'

 

 27 December 2013

Haven Whitechapel apologises over 'inexcusable failings' NHS

England said 93 clients were "affected by the two issues"

An NHS Trust has apologised for "inexcusable failings" at a sexual assault referral centre in London after complaints that samples were not sent to forensic laboratories for DNA tests.

Two staff members have been dismissed from the Haven in Whitechapel and the centre is under new management.

NHS England said results from some samples had also not been passed on. It said 93 clients were affected.

Barts Health NHS Trust said swift action was taken to retest samples.

An NHS England spokesman said "a serious incident was raised" in 2011 and "an immediate investigation carried out" at the Haven in Whitechapel.

"This investigation unearthed a further issue of results from samples having been received but not passed on to clients," he added.

"A total of 93 clients were affected by the two issues."

Confidential report

 Since April 2013, when NHS England was established, the commissioning arrangements for the Haven have changed.

“We are extremely sorry for the inexcusable failings at the Whitechapel Haven”

NHS England said all three Havens in London - in Whitechapel, Paddington and Camberwell - were now managed by King's College Hospital NHS Foundation Trust. Camberwell and Paddington Havens were not affected by the incident.

The Haven in Whitechapel has reopened but is yet to provide a full 24-hour service.

Barts Health NHS Trust said in a statement: "We are extremely sorry for the inexcusable failings at the Whitechapel Haven.

"As soon as we became aware that there was an issue in 2011, we took swift and immediate action to ensure that all the affected samples were retested and contacted the individuals involved to offer a full apology, support and counselling."

The Independent newspaper says it has seen a confidential report into the incident, obtained by the Bureau of Investigative Journalism.

The paper reports that dozens of samples taken from victims of sexual attacks had been left in a fridge instead of being sent for forensic analysis.

Staff described working in "an oppressive, tense environment" and told investigators they dreaded shifts but were afraid to complain to managers, the Independent said.

The paper said the report had not been made public while the trust said it had "strived for transparency throughout".

Staff 'commended'

 

The trust said there had been no suggestion it had acted in an inappropriate way during the investigation. It said: "The independent investigation report commented on the diligence, honesty and openness of our staff in working together to discover and correct what had gone wrong."

The trust also pointed out that its staff had been commended "for the quality of individual care provided to those accessing the service".

NHS England said: "The trust took swift and immediate action working with the Metropolitan Police to ensure that forensic testing took place without further delay on all samples affected.

"Immediate steps were taken to contact each client, whose samples had not been sent for testing, as well as those whose samples had been tested but who had not been informed of the results.

"They received a full apology and were invited to make an appointment with a trained counsellor to receive the results and continued support."

Liz Kendall, Shadow Social Care Minister, said the report should have been immediately published.

"The women who have been affected have a right to know who is responsible for the unacceptable failings at Whitechapel Haven and that they are properly held to account.

"Complete transparency is also essential to ensure similar services for rape victims learn the lessons from what has happened to make sure these appalling mistakes never happen again."

As its Christmas I think I’ll repeat the story of how Barts came to be.

A long, long time ago there was a cruel King who had a beautiful and kind wife who wept for the poor and sick.

Tired of her begging he eventually said she could build a hospital on a piece of land he would give her. He then gave her his silk handkerchief and told her he would give her any piece of land she chose – so long as the handkerchief could cover it.

After he left, the Queen sat for days picking apart the silk until it was a roll of thread and summoning the King to the City of London she then marked out the boundary of today’s Barts Hospital with the silken thread.

Neil Harris

(a don’t stop till you drop production)

Monday, 23 September 2013

News from campaigners in Lewisham.


I’m very grateful to Daphne, a good friend and comrade from Southeast London and a campaigner trying to save Lewisham hospital’s services from closure.

 

Daphne has been around a while and like me is not so impressed by the recently successful Judicial Review.

She sent me an excellent paper written by Helen Mercer exposing the familiar problem of huge PFI repayments that cannot be afforded and strangely, seem to survive the bankruptcy of hospital trusts in a way that normal debts do not.

 

You’ve heard it all before – merge the hospitals, sell off the land, take on a huge PFI debt, the service gets worse, the debts pile up;

 

 

Hi Neil.

 

Is there a way you can include in your blog this paper produced by a friend of mine, Helen Mercer, on the shallowness of the victory of the Save Lewisham Hospital Campaign, now that the DoH has decided to put it in the same trust as the Queen Elizabeth on Woolwich Common? 

 

The QE has an interesting history. Originally it was a military hospital (paid for by taxpayers) Then in the 1990s it was sold to the NHS and had to be substantially redeveloped to be a general public hospital (tax payers paid for it again).  This was just as PFI was coming in. Suddenly a £30 million redevelopment plan turned into a £90 million redevelopment plan (all backed by local Labour MP Nick Raynsford).

 

Redevelopment was limited to mainly low level building because of underground rising water. The buildings are not expected to last beyond a few decades because of subsidence. During the PFI negotiations local health campaigners were refused information on the deals and in particular who the land would belong to after the completion of the period to repay the loan.

 

As you see from the figures below the PFI debt has ballooned and what the taxpayers have got for their money is a sub-standard building with no air conditioning (try treating elderly people overcome by heat stress during a heat-wave without it). The QE replaced about three major and several minor local hospitals: The Brook –a wonderful sound building with fantastic ventilation built by the Victorians for TB cases (site now a posh housing estate), the Greenwich District Hospital (just a couple of decades old but built with high alumina cement and already crumbling; site now being developed as housing and shops), the Miller, St Nick’s in Plumstead, the Dreadnought Seamen’s Hospital (now the library of Greenwich Uni), The British Home for Mothers and Babies and a cottage hospital in Eltham. Parts of the QE are excellent, other parts are  @#&#$£@# [deleted for legal reasons, sorry Daphne], especially geriatric care and A&E.

 

The QE A&E staff are firmly behind the Save Lewisham Hospital campaign because they know they could not cope with an influx of thousands more patients from Lewisham. Expanding the QE A&E would be impractical for so many reasons. Meanwhile the buildings at Lewisham as far as I know are excellent and likely to last for centuries.

 

 

 

 

The proposed merger between QEH and Lewisham Hospital

 

The financial burden of QEH's PFI contracts

 

The Government’s own figures (see below) show that over the next 16 years PFI charges on the new merged Trust will increase by an average 4.7 percent per year. In contrast, Government support for these charges will be frozen after 2015. Consequently the burden of unsupported PFI charges the new Trust will inherit from QEH will grow an average rate of 6.7 percent.

 

 

 

 

Savings (or extra income) needed

 

In cash terms the unsupported PFI burden will grow from 17 million this year to 20 million in 2016-17, to 25 million in 2019-20. By 2029-30 it will be an extra 47.7 million in. This means that just to remain solvent the new Trust will have to make “savings” of millions of pounds every single year. The only way of avoiding these will be to increase income by expanding provision for private patients. Inevitably, a point will be reached were the only way of making ends meet will be through the same sort of savage cuts, such as the closure of whole departments, that the Special Administrator has sought to impose. The difference will be that such cuts will be an internal matter for the Trust and so not something we can challenge through a Judicial Review.

 

Recognition of the extent of the problem puts an unavoidable duty on the campaign to discuss a response, to seek legal advice as necessary and to raise the issue publicly.

 

I propose that SLH agrees that support for the merger will depend on the liquidation of, or at least renegotiation, of PFI commitments. One possible route might be to argue that the merger as envisaged should be reviewed with the aim of ensuring that any merger that does take place is preceded by a clear indication of how the PFI debts of the merged trust are to be paid in such a way as to avoid future threats to A&E, maternity services etc in either hospital. Clearly, this requires taking legal advice. Unless this is done, the only way that the new Trust will be viable is through cuts and increased private patients.

 

 I propose that this view should be put to the new management of the Trust, to Lewisham and Greenwich Councils and to Lewisham and Greenwich CCGs.

The issue

 

When a company is insolvent it may go into or be put into ‘administration’ whereby management of the company is taken out of the hands of the directors and the assets are then managed / sold so that creditors may be repaid.

 

The role of the TSA reflects this process for a hospital, and the key element of Kershaw’s role was to ensure that the liabilities of the SLHT were addressed. The key liabilities were the PFI debts and how he went about securing repayment of those debts therefore became central to our court case.

 

Where does the judgement leave this process?

 

The merger between QEH and Lewisham hospital has the effect of leaving the repayment of the PFI debts of QEH to be paid through the new Foundation Trust, with a similar arrangement for the other two hospitals in the SLHT.

 

The situation for the merged QEH / Lewisham Trust is as follows:

The initial capital cost of the PFI projects at QEH was £91m. The unitary payments between now and the end of the contract amount to £713m. 2013-14 payments are £29.2m and this doubles by the end of the contract in 2030 (and that’s assuming inflation doesn’t increase). The government contribution to these debts will be frozen at £13.6m after 2015-16 and will therefore fall as a proportion of the total debt burden (see Table below). 

 

As a caveat: this is not all debt repayment and it is proving quite difficult for researchers to separate out payments for services and servicing the debt.

 

And of course Lewisham does have its own PFI as well part of which was recently sold by John Laing to Innisfree (with an expected rate of return of 15%!). The new trust will have a massive and growing burden of debt.

 

This is exactly what has happened to Whipps Cross. This hospital too, was saved by a mass campaign but later merged with Newham and Barts & the London hospitals to form what is now the largest trust in England, Barts Health. Of course the hospitals were not forgiven their debts; they carried them with them into the new trust.  As John Lister reported recently, “Just two months into the financial year the trust.. is already £15.7m in the red and losing £2m a week. It is falling well short of its massive £77.5m target for cash savings this year - over 6 per cent of its £1.25bn budget.”

 

Debts and ruinous PFI obligations are not just a burden on the public purse they distort the way the NHS operates. It is easy to see that such debts can lead straight to bankruptcy and the closure of departments. However, the burden of debt also has damaging effects even when it is sustainable. The fact that Foundation Trusts can supplement the dwindling government tariff through private patients must clearly be the means that the new Trust is expected to use to meet its liabilities. So, in the case of Lewisham, we can expect that the new Trust will place a major emphasis on private work to the detriment of the local population which, as we all know, scores high on deprivation league tables.


Can we, should we, challenge the merger?

 

I noticed that on the last day of the judicial review the government’s barrister asked for a speedy decision as the merger was planned to go ahead in October. I pondered that at the time, but over the last few days I have decided that its significance would appear to be that the government anticipated a challenge to the merger. If we don’t challenge the merger the threat to local health services, including to Lewisham hospital remains. Indeed it could be that all that we have worked for could count as naught as far as the local experience of healthcare is concerned.

 

I understand that (a) the hospital itself favours the merger; (b) all hospitals must become Foundation Trusts by 2014; (c) Lewisham hospital is considered too ‘small’ to become a Foundation Trust on its own. However, I still think we need a discussion on the balance between these arguments and the financial dangers that lie ahead, and hence the future of healthcare services in the area.

 

.

 

Unitary (PFI) payments of QEH

Year
Unitary payments
Proposed government support for QEH
spending gap
Government support as % of total PFI debt
2013-14
29.2
12.2
17
41.8
2014-15
30.6
12.2
18.4
39.9
2015-16
32
13.6
18.4
42.5
2016-17
33.6
13.6
20
40.5
2017-18
35.1
13.6
21.5
38.7
2018-19
36.8
13.6
23.2
37.0
2019-20
38.6
13.6
25
35.2
2020-1
40.4
13.6
26.8
33.7
2021-2
42.3
13.6
28.7
32.2
2022-3
44.3
13.6
30.7
30.7
2023-4
46.4
13.6
32.8
29.3
2024-5
48.6
13.6
35
28.0
2025-6
51
13.6
37.4
26.7
2026-7
53.4
13.6
39.8
25.5
2027-8
55.9
13.6
42.3
24.3
2028-9
58.6
13.6
45
23.2
2029-30
61.3
13.6
47.7
22.2

Source for table: 2nd column figures from government PFI spreadsheet, 3rd column from Figure 24 of Kershaw’s final report


 

A bit of background: the wider significance of PFI

 

The current government is sworn to reduce the public debt. (In fact private debt is a much more significant aspect of our current economic dilemma but they are using public debt as an excuse for swingeing attacks on public services). The reason why the public debt rocketed after 2007 was that our main financial institutions, primarily the banks, were, for all practical purposes, insolvent. They were insolvent because their assets – rooted in unsustainable loans to sub-prime buyers via derivatives – were ‘non-performing’. That meant that the stream of income from their assets was nowhere near enough for them to meet their liabilities – what they owed to short-term depositors /investors etc. Thus they were insolvent.

 

Those private liabilities of the banks including non-performing loans were effectively socialised or nationalised in 2007/8 and added to the public debt so that the banks had the means to become solvent or ‘restructure their balance sheets’ – the phrase often used by the Press.

 

Unitary payments owed by hospitals to banks, investment trusts, like Innisfree, are the stream of income expected from their assets – the PFI debts. The total outstanding PFI debt in the UK was, about two years ago, £300bn. Were the government to take on the PFI debts of public bodies (even assuming just a 25% of unitary payments represents servicing the debt) we would be a Greece with bells on. The UK would have the highest private debt to GDP ratio AND one of the highest public debts to GDP ratios.

 

SLHT was the first case of a hospital going into administration. If the government could not find a robust way to repay creditors, repayment of all PFI contracts would begin to look shaky, prompting credit rating agencies to downgrade banks, investment trusts etc right, left and centre. The vague possibility of non-payment at times like these could shake the whole financial sector.

 

I am making these points because we have to understand just how high the stakes are in our fight. We have to understand that the government does not have much room for manoeuvre.

 

There are various options that the government can pursue. They can protect the financial sector wholly, take on the debts and force repayment of the public debt through cuts to the public sector or even helping themselves to people’s savings as they did in Cyprus. This is effectively the route that this government is going down. (So I would advise you all to reduce your savings / bonds etc with any one bank, just in case!)

 

The other alternative is to seek ‘haircuts’ from the financial sector, that is some restructuring of the debt, in which creditors accept some losses. The ECB and the EU were powerful enough (and the extent of popular protest was sufficient) to force such a concession for Greece, even though the main route has been decimation of the welfare state. In Argentina the debt restructuring in 2001 was successful prior to the current crisis in that it allowed the country to come out of a deep recession. Interestingly that settlement is now under threat because one of the creditors is suing the Argentine government in the US courts for the full repayment of his loans.

 

My proposal is calling for the alternative – the haircut route. In the case of Lewisham it is not a bank which will take the main hit, but an investment trust – Innisfree, whose CEO was recently dubbed the ‘King of the PFIs’’. I, for one, do not have a problem with  this.

 



Neil Harris
(a don't stop till you drop production)